Customer Forces Pet Store To Incur Double Transaction Fees After Refusal To Process Small Card Purchase

"I had to spend over $20 to use my card."

Sophia

• Published in Interesting
• April 17, 2024

Many stores impose transaction fees on credit and debit card purchases to offset the charges they incur from payment processors. While this practice is standard, it can feel unfair to consumers, especially when they make small purchases.

Stores often set minimum purchase amounts to avoid losing money on small transactions, which can inconvenience customers who do not carry cash. This policy can lead to frustration among shoppers who feel penalized for their payment method choice.

A clever example of a customer navigating this system is shared in a Reddit post where a shopper at a pet store encountered a minimum card purchase policy. After buying $40 worth of items, the shopper wanted to add a $5 treat for their cat.

However, the store's policy required a minimum of $20 for card purchases to avoid transaction fees. The shopper, feeling unjustly treated after a significant initial purchase, ingeniously decided to return all the items bought, forcing the store to process the refund and incur the transaction fees twice.

This story not only highlights the customer's frustration with rigid store policies but also illustrates how some people creatively find loopholes to express their discontent and seek justice in small ways against what they perceive as unfair practices.

Just take a look at this...

At the pet shop, OP spent $40 on cat toys with their card, then added $5 treats later.

The cashier only accepted card purchases over $20 due to transaction fees, forcing them to spend more to use their card.

They asked if the cashier incurred a transaction fee for refunds, and indeed they did.

They requested to return the other items they bought, received a refund, and realized the store incurred the transaction fee twice.

The store's treatment of animals was poor, as evidenced by numerous petitions calling for its closure.

Scroll down to see what people had to say...

Talk about turning a refund into a re-purchase! That's one way to make a return trip worthwhile.

Playing hard and fast with card rules? That's a swipe left waiting to happen!

Window shopping for puppies? Sounds like a return policy for a guilty conscience!

They missed the memo! Installing those machines was probably easier than abiding by card rules.

They were the credit card cops! Taking out machines from businesses with minimums was their version of justice.

Looks like they put a "fuel toll" on customer convenience! Denying $10 gas for fear of fees? Talk about gaslighting!

Fueling frustration and firing attitude? That's a recipe for customer combustion!

Lost in the pet store shuffle! Their animal ethics and return policy both fetched zero points.

Sounds like they're on a fee frenzy! Charging them transaction fees left and right would be the ultimate checkout revenge!

Cash rules in South Korea! Discounts galore and taxes ignored, just like magic disappearing ink!

Don't shoot the messenger! They're just following orders, like retail's reluctant superheroes.

High fees, high stakes! Setting a sky-high minimum purchase? That's a transactional tightrope walk!

Refunds: the fee fighters! Voiding transactions for a fee-free spree!

Checkout shocker: Paying to pay? That's a surefire way to chase customers away faster than a card swipe!

From cash to cards: McDonald's cashed in on the big spenders!

Store owner playing hardball with fees? Time to cue the credit card company. They won't let a wad dampen their profits!

In a twist of feline fate, the cat didn't just get treats; its owner served up a lesson in economics too. Sometimes, the cost of sticking too rigidly to rules is learning them the hard way—through the purr-suasive power of a savvy shopper's retaliation.

Comment down your thoughts, or share this article for all your family and friends to see!

Sophia