35 Of The Smartest And Most Hilarious Responses From Business Owners And Managers To Fake Reviews
Almost everybody is aware that online reviews have overtaken word-of-mouth marketing. Whether you're getting a new haircut, fixing up your bike, or trying out that new restaurant in town, the first thing you'll probably do is Google it.
Since it's so easy to have access to the internet, there are a plethora of phony ratings. People (even from rival companies) twist the truth in order to give the company a bad rep.
According to The Transparency Company founder Curtis Boyd:
A bad review can make or break a business.
They can heavily impact a business, especially if the reviewer delivered a detailed, terrible, customer service experience. People look for reviews online because they're ready to buy or avail of the services.
If they see that their needs won't be fulfilled, as described by the review, customers can easily look elsewhere. In concept, user reviews should be honest and provide accurate information about the places people want to explore, the services they want to test, and the products they want to purchase.
However, just as the internet may be an inexhaustible source of amazement, it is also full of shams.
Fortunately, we occasionally see that justice is served when business owners come across these inaccuracies and decide to do everyone a favor by clapping back at them.
Uh oh.
kaboomehThis person thinks they're better than the barber.
CallingYouForMoneyL-I-A-R.
justinmillercoS*xual predators need to be exposed this way.
littlemeowcatHow can this be possible when the store isn't open yet?
your_dankestyThe name gives this "reviewer" away.
Trazer854That suggestion is for the best.
Yoda1PositivityStar
Busted!
BRANN0N
Shady rival businesses do this.
reddit.com
Customer being a cheapskate.
CynicalCinderella
Former general manager insults his own work.
reignofterr0r
Why would you review a private residence?
_Idontknow_
He messed with the wrong person.
takeawaytrauma
Left a bad review because of her broken heart.
dannydevito77
Delivery men need to be careful of customers who unleash aggressive dogs.
takeawaytrauma
Customer who refuses to listen gives a bad review.
ItzPayDay123
After refusing to pay, the customer leaves a bad review.
Thelittelestsandwich
Rude guy leaves a bad review
KappaBears
It was necessary for the staff to drive him away.
myameans
Parent leaves a bad review because the restaurant fired their son.
theoldesttwin
Rude customer thinks they can get revenge on the business.
Isneezepepsi
Customers want to get their revenge by leaving bad reviews.
Indianfattie
What's the point of leaving a bad review when everything was done correctly?
Chiss5618
Staff suggests Alcoholics Anonymous to the intoxicated friend.
PmMeBeer
A bad parent who doesn't want to own up to their fault.
besst
Customer's aren't right all the time.
Sargatanus
Even people who get rejected to work at the establishment get their revenge through fake reviews.
scistudies
What is this customer's problem?
Jimmyjohnsbitch
Even the best brake repair service can't satisfy such an unfair client.
freeballintompetty
Even delivery drivers write fake reviews.
LionsLioness
Entitled customer gets a clap back.
atlGnomeThief
Google and BBB is on the business' side.
kar816
Look who's talking.
daslederhosen
There's no such thing as a 12,000 pound dental service in this establishment.
MomoYaseen
Staff shows courtesy to a fake reviewer.
you-know-poo
The way people use the internet can be a headache to some businesses.
Aside from smoothening the operations and fulfilling orders or providing services, they have a reputation to uphold. They need to perform extra work to keep the unfair reviews under control.
There's no way to control these fake reviews other than responding to them. And if the business is doing great, it'll attract more positive reviews and bury the unfair ones.
