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This Airport Has A "Wag Brigade," And Every Airport Needs To Get One Immediately

Elana
by Elana
27 Feb 2020

Being afraid of flying is quite possibly one of the most common fears many people have these days. It's right up there with being scared of spiders, afraid of water, or fearful of the dark. The fact is, there are many fears in life, and there is certainly no shame in feeling scared or anxious about different things.

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Well, if you happen to be passing through San Francisco International Airport and flying is one of your major fears (or even if you're just feeling a little overwhelmed or down), we may just have a solution for you!

The airport has its very own "Wag Brigade," consisting of 22 adorable dogs and one precious therapy pig called LiLou. The group is part of a program started by the airport in collaboration with the San Francisco Society for the Prevention of Cruelty to Animals, and they are on hand to assist passengers who may be feeling stressed or afraid before or during their travels.

Scroll down to learn more about this incredible team!

The "Wag Brigade" program began in 2013 and has been a hit with passengers ever since.

The
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LiLou, the hypoallergenic pig, is the newest member who joined recently. She certainly knows how to impress by greeting you with a wave, standing up on her hind hooves, and playing her toy piano!

LiLou, the hypoallergenic pig, is the newest member who joined recently. She certainly knows how to impress by greeting you with a wave, standing up on her hind hooves, and playing her toy piano!
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The idea for therapy dogs in airports emerged after 9/11 when an airport employee at SJC brought in his own therapy dog to work to help ease passengers' anxieties.

The idea for therapy dogs in airports emerged after 9/11 when an airport employee at SJC brought in his own therapy dog to work to help ease passengers' anxieties.
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The Wag Brigade's manager, Jen, says that being around animals can reduce stress.

“Scientific research shows that pets make us happier and healthier. Dogs love making people happy. It’s been proven that petting a dog increases levels of oxytocin, the hormone responsible for making us happy, and decreases levels of cortisol, the hormone responsible for making us feel stressed and anxious.”

The Wag Brigade's manager, Jen, says that being around animals can reduce stress.
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But where do the animals go when they're off duty?

“All of the Wag Brigade animals are personal pets, and when the animals are off duty, they accompany their human handlers as they go about their day-to-day routines. Most of the animals live in San Francisco, and they enjoy fun dog activities like playing fetch at the beach or the park! Some even pick up additional volunteer shifts at local hospitals, nursing homes, colleges, and Puppy Dog Tales Reading (PDT) Programs,” Jen said.

But where do the animals go when they're off duty?
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“Our main goal is to connect with our guests, bring people together, and provide a memorable airport experience.”

“Our main goal is to connect with our guests, bring people together, and provide a memorable airport experience.”
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“Our Wag Brigade dogs are required to pass a Canine Good Citizen Test (CGC), and all of the animals must graduate from the SF SPCA’s Animal Assisted Interaction program. They are required to have at least 6 months to a year of successful therapy experience working with other organizations prior to coming to the airport to audition for the Wag Brigade.”

Jen continued, “Potential Wag Brigade teams are evaluated for their temperament, as well as airport suitability. It is especially important that the animals are good with children. We look for animals with stable temperaments, friendly personalities, impeccable manners, and obedience. The animals are like airport celebrities, and they look forward to being loved and petted here at SFO.”

“It’s a win-win for the animals and our airport guests!”

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Krista Maloney from SFSPCA says that SFO also approached them about starting the program. “SFO had noticed other airports starting therapy programs and wanted to do something similar.”

Krista Maloney from SFSPCA says that SFO also approached them about starting the program. “SFO had noticed other airports starting therapy programs and wanted to do something similar.”
sfowagbrigade
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She agrees that animals indeed help to reduce stress. “Several studies have shown that interacting with animals can improve mood, decrease stress, lower blood pressure, and possibly increase cardiovascular health.”

She agrees that animals indeed help to reduce stress. “Several studies have shown that interacting with animals can improve mood, decrease stress, lower blood pressure, and possibly increase cardiovascular health.”
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“All of the animals in the Wag Brigade are part of the SF SPCA’s Animal Assisted Interactions Program. They are trained and certified therapy animals who are owned. At the end of their Wag Brigade shift, they go home with their guardians.”

“All of the animals in the Wag Brigade are part of the SF SPCA’s Animal Assisted Interactions Program. They are trained and certified therapy animals who are owned. At the end of their Wag Brigade shift, they go home with their guardians.”
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“The reaction from our passengers is really positive,” Jen says.

“When a Wag Brigade animal walks into the terminal, we see people look up from their devices, and they start to interact with each other and with the dog, which puts a smile on everyone’s face.”

Jen says the program initially included only 6 dogs, but the response was so amazing that "we were like, okay, send more dogs!"

“We often hear people say things like: ‘I miss my dog more than my wife’ or ‘I just got back from a two-week vacation, and this is the best part of my trip,’” Jen joked about how much passengers enjoy the emotional support animals.

“The reaction from our passengers is really positive,” Jen says.
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Here's what people had to say about the adorable team.

Here's what people had to say about the adorable team.

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